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Privacy Policy

Robot Bunnies has instituted policies and practices intended to ensure that your personal information is handled in a secure manner that respects and protects your privacy. 

This Privacy Policy may be updated and any changes will be reflected on this page so that you can be aware of what information we collect and how we are using and/or disclosing it.

By using our website, you consent to this Privacy Policy and to our collection and use of this information.

Robot Bunnies collects data that you provide to us through www.robotbunnies.com, by phone, mail, email and fax interactions, or any other means of communication with us.  The information collected includes your name, mailing address, email address, phone number and your order transaction details.

Robot Bunnies may also obtain publicly accessible customer demographics.  Robot Bunnies uses this information to enhance and personalize your shopping experience, and to communicate with you for marketing and promotional purposes via postal pieces, phone messages, or emails. You may indicate your contact preferences regarding promotional communications either online or directly to our customer service representatives. All personal information input and transmitted by you to our website when you place an order is protected by an encryption using Secure Socket Layer Technology ("SSL").  SSL encrypts your order and personal information before it is transmitted to us to avoid the decoding of your information by anyone other than Robot Bunnies. 

All information is stored on secure servers that are protected in secure facilities including firewall protection.  However, while we make every effort to ensure that your information is secure once it is on our system, no data transmission over the internet can be guaranteed to be 100% secure.  As a result, we cannot guarantee the security of any information you transmit to us, and you do this at your own risk.  Robot Bunnies does not sell, rent or trade with third parties any personal information you provide to us, nor do we share such information with third parties except for the express purpose of assisting us in fulfilling your orders and customer service inquiries, appropriately processing your voluntary entry into a joint promotion with another company (such as a sweepstakes or give-away), updating your customer information record in our database, deploying our promotional offers to you, or fulfilling your request to unsubscribe from our email. We do not authorize those third parties to make any other use of your information. 

Robot Bunnies will not send you promotional emails if you elect to opt-out of receiving such emails from us.  If you do not opt-in to receive promotional emails, we will retain your personal data only as long as is necessary to fulfill your order, or as is required by applicable law, and then delete it. Robot Bunnies honors every request to unsubscribe from receipt of emails as quickly as we can after receiving the request, not only for promotional emails that Robot Bunnies sends, but also for emails about Robot Bunnies that we permit other companies to send to their own list of subscribers. As such, in compliance with the CAN-SPAM Act of 2003, Robot Bunnies will provide to such companies the email address of anyone who has submitted an unsubscribe request, provided such company agrees not to disclose or use such email address for any other purpose than honoring your request to not receive Robot Bunnies promotional emails. 

Robot Bunnies reserves the right to use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity. 

In keeping with the Children's Online Privacy Protection Act, Robot Bunnies will never knowingly request personally identifiable information from any person under the age of 13 without first seeking prior verifiable parental consent. If we become aware that a user of our website is under the age of 13 and has provided an online registration without prior verifiable parental consent, we will remove that child's personal information from our files. 

"Cookies" are small data files or small bits of information that are stored by your browser on your computer's hard drive when you visit our website so that we can recognize you. Cookies do not alter your hard drive in any way and cannot be used to access any personal information from your computer. They merely enable us to personalize your shopping experience by helping us keep track of your order as you shop on our website, maintain information about your use of our website, and help us recognize you when you visit our website again. We also use cookies to identify the website you visited immediately before visiting our website and we maintain this information through the use of cookies to enable us to evaluate and improve our website design. You can change your browser so that it will not automatically accept cookies. There may be links on our website to the web sites of others. When you click onto one of these links, you are leaving Robot Bunnies' website and accessing another party's website. These other web sites are not under our control and may collect personal information from you. Our Privacy Policy does not address the information, privacy and security practices or policies of any other website. For more information, please read our Terms And Conditions

Please send any concerns regarding our privacy policy to: customerservice@robotbunnies.com or to:

Robot Bunnies Customer Service 
Privacy Policy 
P.O. Box 80260
Phoenix, AZ 85018-9998

You can also obtain further information on internet privacy and data protection from the Federal Trade Commission at: http://www.ftc.gove/bcp/menus/consumer/tech.shtm