Robot Bunnies has instituted policies and practices intended to ensure that your personal information is handled in a secure manner that respects and protects your privacy.
Robot Bunnies collects data that you provide to us through www.robotbunnies.com, by phone, mail, email and fax interactions, or any other means of communication with us. The information collected includes your name, mailing address, email address, phone number and your order transaction details.
Robot Bunnies may also obtain publicly accessible customer demographics. Robot Bunnies uses this information to enhance and personalize your shopping experience, and to communicate with you for marketing and promotional purposes via postal pieces, phone messages, or emails. You may indicate your contact preferences regarding promotional communications either online or directly to our customer service representatives. All personal information input and transmitted by you to our website when you place an order is protected by an encryption using Secure Socket Layer Technology ("SSL"). SSL encrypts your order and personal information before it is transmitted to us to avoid the decoding of your information by anyone other than Robot Bunnies.
All information is stored on secure servers that are protected in secure facilities including firewall protection. However, while we make every effort to ensure that your information is secure once it is on our system, no data transmission over the internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do this at your own risk. Robot Bunnies does not sell, rent or trade with third parties any personal information you provide to us, nor do we share such information with third parties except for the express purpose of assisting us in fulfilling your orders and customer service inquiries, appropriately processing your voluntary entry into a joint promotion with another company (such as a sweepstakes or give-away), updating your customer information record in our database, deploying our promotional offers to you, or fulfilling your request to unsubscribe from our email. We do not authorize those third parties to make any other use of your information.
Robot Bunnies will not send you promotional emails if you elect to opt-out of receiving such emails from us. If you do not opt-in to receive promotional emails, we will retain your personal data only as long as is necessary to fulfill your order, or as is required by applicable law, and then delete it. Robot Bunnies honors every request to unsubscribe from receipt of emails as quickly as we can after receiving the request, not only for promotional emails that Robot Bunnies sends, but also for emails about Robot Bunnies that we permit other companies to send to their own list of subscribers. As such, in compliance with the CAN-SPAM Act of 2003, Robot Bunnies will provide to such companies the email address of anyone who has submitted an unsubscribe request, provided such company agrees not to disclose or use such email address for any other purpose than honoring your request to not receive Robot Bunnies promotional emails.
Robot Bunnies reserves the right to use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity.
In keeping with the Children's Online Privacy Protection Act, Robot Bunnies will never knowingly request personally identifiable information from any person under the age of 13 without first seeking prior verifiable parental consent. If we become aware that a user of our website is under the age of 13 and has provided an online registration without prior verifiable parental consent, we will remove that child's personal information from our files.
Robot Bunnies Customer Service
P.O. Box 80260
Phoenix, AZ 85018-9998
You can also obtain further information on internet privacy and data protection from the Federal Trade Commission at: http://www.ftc.gove/bcp/menus/consumer/tech.shtm